Last Updated: April 1, 2026
Greenfield Publishers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenfieldpublishers.com or engage with our publishing services.
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or consultation requests
- Subscribe to our newsletter or mailing list
- Purchase or inquire about our publishing services
- Communicate with us via email, phone, or live chat
- Submit manuscripts, outlines, or other creative materials
- Create an account on our client portal
This information may include your name, email address, phone number, mailing address, payment information, and the content of your manuscript or project materials.
Usage Data Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, and version
- Device information, operating system, and screen resolution
- Pages visited, time spent on each page, and navigation paths
- Referring website, search terms, and traffic source
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. These technologies help us analyze website traffic, personalize content, and improve your experience. See Section 5 for full details on cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide, maintain, and improve our publishing services
- Process transactions and send related confirmations
- Manage your account and deliver project updates
- Fulfill contractual obligations for editing, design, publishing, and marketing services
Communication
- Respond to your inquiries and provide customer support
- Send project milestones, status updates, and deliverables
- Send promotional communications (only with your explicit consent)
- Notify you of changes to our services or policies
Improvement
- Analyze website usage patterns to improve user experience
- Conduct research and analysis to enhance our services
- Develop new features and service offerings
- Comply with legal obligations and enforce our terms
3. Information Sharing
We Never Sell Your Data
We do not sell, trade, or rent your personal information to third parties. Period. Your data is never monetized for advertising purposes.
Third-Party Service Providers
We may share limited information with trusted third parties who assist us in operating our business:
- Payment Processors: Stripe and PayPal process your payments securely. We never store your full credit card information on our servers.
- Publishing Partners: Distributors and retailers (Amazon KDP, IngramSpark, etc.) necessary to publish your book — only with your explicit, written consent.
- Email Services: We use email platforms to deliver newsletters and project communications.
- Analytics Providers: Google Analytics helps us understand website usage patterns (anonymized data).
- Legal Requirements: We may disclose information when required by law, subpoena, or court order, or to protect our legal rights.
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
4. Data Security
We implement robust security measures to protect your information:
- Encryption: All data transmitted between your browser and our servers is protected by SSL/TLS encryption (256-bit).
- Secure Servers: Our servers are hosted in SOC 2-compliant data centers with regular security audits.
- Access Controls: Personal information is accessible only to authorized team members on a strict need-to-know basis.
- Manuscript Protection: All manuscripts and creative materials are stored on encrypted, password-protected systems. Team members sign NDAs before accessing client work.
- Regular Audits: We conduct periodic security assessments and vulnerability testing.
While no method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.
5. Cookies & Tracking
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., session management, security). These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
- Functional Cookies: Remember your preferences and settings for a better browsing experience.
- Marketing Cookies: Used to deliver relevant advertising content. We use these sparingly and only with your consent.
How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific or all websites
- Set preferences for cookie acceptance
- Enable "Do Not Track" signals
Please note that disabling essential cookies may impair your ability to use certain features of our website.
6. Your Rights
Under GDPR (European Union Residents)
If you are a resident of the European Economic Area, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Data Portability: Receive your data in a structured, machine-readable format for transfer to another service.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Object: Object to our processing of your data for direct marketing purposes.
Under CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Right to Know: Request information about the categories and specific pieces of personal data we have collected.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Opt out of the sale of your personal information. (Note: We do not sell personal information.)
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us at info@greenfieldpublishers.com. We will respond to verified requests within 30 days.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our servers.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@greenfieldpublishers.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy on this page with a revised "Last Updated" date
- Notify active clients via email of significant changes
- Provide a summary of changes when appropriate
We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Greenfield Publishers
468 North Camden Drive
Beverly Hills, CA 90210
Email: info@greenfieldpublishers.com
Phone: (424) 472-9041
We aim to respond to all privacy-related inquiries within 48 business hours.